Downtime. Is there a worse word to hear when running a business? It means things come to a halt, and nothing is moving forward. As is the case with any other downtime, IT downtime is something you want to avoid. It can bring your entire network, website, and everything else associated with an Internet connection to a crashing stop. When this happens, it means no online sales, website visitors won’t be able to reach you, and even in-person sales may be blocked if you can’t access the Internet for credit card readers. Essentially it is a complete nightmare. To avoid such an issue, you need to know what causes IT downtime. (more…)

As a growing business, you may not have the use of a full-time board of directors. And even if you do, there are probably some positions you either don’t have the budget for a full-time, salary employee, or you just don’t need to have them on staff. At least not yet. One such individual is the Chief Information Officer. (more…)