Empower Your Business with Reliable IT Solutions
At Charlotte IT Solutions, we do more than just fix IT issues. We partner with you to enhance operations, reduce risk, and drive long-term growth. With deep roots in the Carolinas and a hands-on approach, we treat your business like it's our own, providing the personalized support you deserve.
- Local Expertise, Personal Service Work with experts who truly understand your industry and the unique needs of your local market. Benefit from a dedicated team that puts your success first.
- Security You Can Trust Safeguard your business with advanced, tailored cybersecurity solutions designed to match your specific risk profile and protect critical data.
- Scalable IT That Grows With You Implement a scalable IT strategy built to evolve as your business does, supporting growth without the technical roadblocks.
- Responsive, White-Glove Support Experience fast, personalized support from real people who understand the urgency of your IT needs and prioritize your success.
CITS has been providing our IT support for some time. I am pleased with their sense of urgency, pro-activity, and level of expertise when assisting us. I feel they go beyond expectations in addressing our concerns promptly. Grateful to be partnered with this team!
OUR CERTIFICATIONS
Satisfaction Guarantee
Years in the Carolinas
Clients Across Dozens of Industries
Our IT Services
We deliver solutions that simplify your day-to-day, safeguard your operations, and support your business growth without the overhead of an in-house IT team.
Managed IT Services & Support
Think of us as your go-to tech team. Whether it's resolving issues quickly or helping you plan your next big move, we're here to make IT simpler.
- IT Support - When something breaks, we fix it quickly to minimize disruptions.
- Server Virtualization - Reduce costs and save space with flexible virtual environments that grow with your business.
- IT Strategy Planning - From upgrades to long-term goals, we'll align your technology with your business roadmap.
Managed Security Services
We stay one step ahead of cyber threats, so you don’t have to. Our proactive approach keeps your systems safe and your business protected.
- Ransomware Protection - We put strong safeguards in place to block attacks before they can do damage.
- Cybersecurity Services - From firewalls to employee training, we help reduce risk at every level.
Cloud & IT Support Solutions
Modern business runs on the cloud and we make sure yours does too. Our cloud solutions are flexible, secure, and cost-effective.
- IaaS (Infrastructure as a Service) Solutions - Cloud-based servers and storage without the hardware hassle.
- SaaS (Software as a Service) for Small Businesses - We manage the software you use every day so you can focus on what matters.
- Virtual Desktops & DaaS (Desktop as a Service) - Secure, remote access to everything they need without sacrificing performance or control.
Our Simple Process
We keep things straightforward, so you're always clear on what comes next. From the first call to ongoing support, the process is transparent, collaborative, and built around your needs.
Let's Talk
Start with a free consultation. We'll get to know your business, where you are now, and where you want to go.
Build Your IT Strategy
No cookie-cutter packages here. We'll build a solution tailored to your needs: whether it's managed IT, cloud support, or security services.
Experience Better IT
From day one, you'll get responsive support, proactive problem-solving, and a tech setup that grows with you.
Who We Serve
Your IT challenges are unique to your industry, and so are our solutions. We tailor our support to fit your workflow, regulations, and day-to-day realities, so technology becomes an asset, not a roadblock.
Small & Mid-Sized Businesses
Scaling a business is tough when tech issues keep getting in the way. Our managed IT services help you reduce downtime, control costs, and stay competitive without needing a full in-house team.
Industry-Specific IT Solutions
We understand the pressures you're under-from compliance to operations-and build IT strategies to ease them.
Healthcare & Dental
Safeguard patient data, meet HIPAA requirements, and eliminate system downtime so you can focus on care, not tech headaches.
Legal & Financial
Protect client confidentiality with secure infrastructure and audit-ready systems that help you stay compliant without losing productivity.
Education & Non-Profit
Stretch every dollar further with reliable, scalable IT that supports classrooms, community programs, and mission-critical services.
Manufacturing & Logistics
Keep operations running with network stability, system integration, and secure access for teams on the floor or on the road.
Construction & Property Management
Equip your team with dependable tools for field access, remote project management, and real-time collaboration—whether onsite or at HQ.
Why Businesses Choose Charlotte IT Solutions
We're more than just IT experts, we're hands-on partners who know the Carolinas and care about your success.
Deep Local Roots
We're proud to call the Carolinas home. Our team understands the local business landscape because we live and work here too.
Responsive, White-Glove Support
You're never just a ticket number. We provide personalized, high-touch support tailored to your team's needs and goals.
Trusted by the Community
From the Charlotte Symphony to the White Water Center, organizations across the Carolinas rely on us for secure, dependable IT. We're also proud to be an Official Small Business Partner of the Carolina Panthers.
24/7 Availability
Problems don't wait for business hours, and neither do we. Get expert help whenever you need it.
Strategic, Data-Driven IT
We craft smart, scalable solutions that support your business today and grow with you tomorrow.
What Our Clients Say
The results speak for themselves. Discover how our hands-on support has helped real businesses thrive across industries and challenges.
We have worked with Charlotte IT Solutions for a long time and we're incredibly grateful for their skill, personable support, and timely response. Highly recommend!
My company and I have been working with Charlotte IT solutions for over a decade now and are grateful for their insight, knowledge, advice, fast support, and wisdom. We lean on them for everything IT related from website design, server platform for email and website, internet security, and so much more. They have an amazing team, able to troubleshoot even the trickiest of situations, and we have had a few. We could not be more pleased. Highly recommend!!!
Charlotte IT is excellent. They are used by the business I work for, and there has never been a tech problem that they can't resolve! They are always quick to respond, and will elevate your problem up to a higher level of support as needed. Their thoroughness and professionalism make them a great choice for support needs!
Adam and his team have been outstanding in supporting us with our IT. I would highly recommend them.!!
Charlotte IT has always been on top of getting our issues resolved with in a timely manner. They're focused on customer service and at the end of the day they want to make sure everything is back up and running properly.
We use Charlotte IT Solutions and they are super helpful! They always respond quickly and take the time to explain things thoroughly to you. I would recommend them to any business needing IT support!
Trusted by Local Clients & Proud Community Partners
We're proud to partner with businesses across the region both by providing reliable IT services and as an Official Small Business Partner of the Carolina Panthers. Each partnership reflects our commitment to supporting the people and organizations that help our community thrive.
Frequently Asked Questions
Quick answers to the questions we hear most from business leaders like you.
We work with small to mid-sized businesses across a range of industries: from healthcare and legal to construction, education, and non-profits. If your business relies on technology, we can help support it.
Yes, we do. IT issues don’t stick to business hours, and neither do we. Our team is available around the clock to keep your systems running smoothly.
We're local, responsive, and truly hands-on. You’re not just opening a ticket, you’re working with a dedicated team that knows your business and cares about your success. As an Official Small Business Partner of the Carolina Panthers, we’re proud to be recognized among standout businesses in the Carolinas.
We take a layered approach to cybersecurity—combining advanced tools, active monitoring, employee training, and strategic planning to reduce risk and block threats before they cause harm.
Nope. We offer flexible options tailored to your needs, not locked-in contracts. You'll stay with us because we earn your trust, not because you're tied down.
Absolutely. Whether you're scaling your team, adding new locations, or looking to modernize your systems, we'll help you build a technology roadmap that supports your long-term goals.
Ready for IT That Actually Works for You?
No more waiting, guessing, or dealing with one-size-fits-all service. At Charlotte IT Solutions, you get a local, responsive partner who understands your business and shows up when it matters.
Let's build a smarter, safer, and more scalable IT foundation—together.