Large businesses often have a dedicated IT staff on hand. With the amount of information running through the business and the need to maintain a large infrastructure, having on-site IT professionals both day and night makes sense.
However, as a small to medium-sized business, this is not something you need. Your company simply does not generate the kind of data volume to need a team of IT specialists on-site.
And yet, you still need someone to help maintain your network, including handling Internet security, performing updates, and even recommending software to enhance your user experience.
Paying a full-time employee to do this doesn’t make sense, as they likely won’t have a ton to do throughout the course of an average day, so paying a salary, plus benefits, social security, and other expenses, can quickly add up.
A far better alternative involves hiring a managed service provider (MSP).