Sales & Marketing Associate

Sales & Marketing Associate

We are looking for a motivated Sales & Marketing Associate who is interested in building a career in business development, sales, and marketing within a fast-growing Managed Service Provider (MSP) environment.

This role will be responsible for supporting and executing marketing initiatives while also assisting in the sales process, including handling inbound opportunities and participating in client discovery and solution conversations.

The ideal candidate will be a bright, motivated, professional, detail-oriented, and organized individual with the ability to operate in a fast-paced environment while managing multiple responsibilities.

This is a growth-oriented position designed to develop into a future role in either sales or marketing.

RESPONSIBILITIES

  • Assist with execution of marketing initiatives including social media, email campaigns, and outbound digital efforts
  • Support development and management of marketing funnels and lead flow processes
  • Coordinate content distribution including newsletters, campaigns, and client communications
  • Track and report on marketing activity, engagement, and lead generation efforts
  • Maintain CRM data accuracy, including contacts, lead status, and campaign tracking
  • Serve as the first point of contact for inbound inquiries, including calls and web submissions
  • Qualify inbound opportunities and coordinate scheduling of discovery meetings
  • Maintain detailed documentation of all prospect interactions within CRM systems
  • Shadow and support sales leadership in discovery calls and solution presentations
  • Assist in preparation of proposals, presentations, and follow-up communications
  • Gradually take ownership of initial discovery calls and early-stage sales conversations
  • Collaborate with internal teams to ensure alignment between marketing efforts and sales execution
  • Participate in pipeline tracking, reporting, and internal sales discussions

 

REQUIRED SKILLS & EXPERIENCE

  • 0–3 years of experience in sales, marketing, or a customer-facing role
  • Strong written and verbal communication skills
  • Highly organized with strong attention to detail
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Comfortable interacting with new people and conducting professional conversations
  • Demonstrated interest in business development, marketing, sales, or technology
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
  • Experience with CRM platforms (e.g., HubSpot, Salesforce) is a plus but not required

WHAT WE ARE LOOKING FOR

  • Professionalism and accountability in day-to-day responsibilities
  • Strong work ethic and willingness to learn
  • Ability to take direction, apply feedback, and improve quickly
  • A proactive mindset with attention to follow-through and execution

POSITION DETAILS

  • Full-time position
  • Entry-level / early career
  • Based in Charlotte, NC (hybrid/in-office depending on role requirements)

JOIN THE CHARLOTTE IT SOLUTIONS TEAM

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