Your business needs to have some kind of IT support system in place. IT support is critical if you rely on the Internet via a website, online credit card processing, or a larger internal network. One data breach is enough to topple even the strongest business while running outdated hardware and applications can hold your business back. IT support will help you with all of these issues.
And yet, can you really afford a full-time, in-house IT professional? That is a sizable investment. Hiring a full-time IT employee with salary, taxes, and other benefits will quickly jump over the $100,000 mark. If you can’t afford that price point, you might be tempted to forgo IT support altogether, exposing your business and your customers.
You don’t have to do that with a managed IT service. A managed IT service is a full-time IT support service that operates remotely. Because it’s operated remotely, the service provider can focus not only on your business but also on other local businesses in greater Charlotte. This allows you to split the cost of IT services with all the other companies taking advantage of a managed IT account.
Even though you are using a managed account off-site, you will receive the same 24-hour, 7-days a week support service. Whether monitoring your network security and updating it to stay one step ahead of cybercriminals to identifying hardware and software that can better assist in the functionality of your business, you’ll get it all with a managed IT account.