Microsoft 365 Management

Microsoft 365 Management in Charlotte, NC

Microsoft 365 is one of the most widely used office productivity suites, but the majority of small and medium-sized businesses don’t fully appreciate all the available features it can offer a modern organization.

And while some features require better training of staff in the available tools, there are many hidden features that require more experienced specialists to fully enable and configure.

Having a dedicated team in-house to deal with Office 365 is also not an option for smaller companies, and that can leave them at a competitive disadvantage compared to large businesses and corporations.

And that’s why our Office 365 team at Charlotte IT Solutions has created industry-leading managed services to bring collaboration and productivity to a whole new level.


One of the things we found with many new clients is that they often only use well-known Office 365 applications like Word, Excel, and PowerPoint. But Office 365 has so much more to offer that allows your teams to become way more efficient in what they do.

Our managed services team will help you to unlock all the less well-known features so that you can take full advantage of all the efficiencies.

We can also help train your employees to use things like Sharepoint and Teams to their full potential, which will give them all the tools they need to become more efficient and productive.


Our Microsoft 365 managed services team will also advise you on how to fully integrate all the latest Office 365 upgrade features. With new Microsoft products constantly being added or significantly updated, there is always room for improvement.

One of the most underutilized features in Office 365 is the data loss prevention functionality. People make mistakes, hardware fails, and cybercriminals are a constant threat. And that’s why our security experts can ensure that you have all the relevant features enabled to protect you from data loss and corruption.


We would love to show you how we can become your IT solutions business partner and customize a package for your IT needs.


One thing that business owners and managers often find as they expand how they use Office 365 is that it significantly enhances their team’s ability to collaborate, communicate, and find major productivity gains.

Our Microsoft experts can help you with both on-site and online training so that your employees learn all the important and less well-known features that have a major impact on their work.

Having delivered managed services to many small and medium-sized businesses, we have learned exactly what features work best in what industries. As a result, your teams will gain the necessary knowledge and experience to make a big difference in how you operate.


Microsoft 365 also provides a powerful tool called Microsoft Power Automate. While it might not be a straightforward productivity tool like PowerPoint, this is one application that can make a big difference in how productive your employees are. 

Here at Charlotte IT Solutions, our Office 365 managed services team has implemented hundreds of different automated workflows for clients. From simple social media automation to more complex data collection and tracking, there are practically endless opportunities. 

And we can advise you on how to best implement these based on your business processes.


What we always strive to achieve with every client is a highly personalized and customized Office 365 managed services package. We don’t believe in a one-size-fits-all approach like most of our competitors offer.

Even with the best office 365 configuration and training for your staff, things can go wrong, and people can run into issues that make them less productive or hold them up altogether.

To prevent that from becoming a major problem, we offer help desk services to all of our clients. It allows you to have 24/7 access to highly trained and experienced teams that can handle your support requests over the phone in an efficient and effective way.

The service can also help you with setting up new users and groups, dealing with password reset requests, and handling data access privileges for shared resources.

One of the areas that Microsoft has been adding a lot of benefits for clients is in protecting against sophisticated threats from hackers and cybercriminals. Ignoring such new feature improvements can make your Office 365 setup stand out to hackers and make them a more likely candidate for an attack.

To help you implement advanced threat protection, we will ensure you take advantage of all the available tools to implement robust security policies.

Not only will this protect confidential and sensitive information, but it can help you with data loss prevention as well. We can advise you on the best methods for backing up data and building redundancy into Microsoft 365 from the ground up.

We also aim to deliver managed Microsoft 365 services that make it as easy as possible for your teams to collaborate. Whether that’s people working together in the same office location or over long distances, Microsoft offers excellent tools to make this easier.

But getting the most out of Microsoft Teams involves more than just being able to set up video conferencing.

Microsoft offers a wide range of advanced tools that make it easier to share ideas and files through the whole range of productivity apps.

One of the big advantages for companies of all sizes is the fact that you can implement Office 365 without the major expense of outright buying software licenses.

Instead, you can have a convenient annual or monthly fee that makes it easier to distribute the costs of business applications. And by taking this approach, you don’t have to worry about major future costs associated with upgrading outdated applications.

As soon as new versions are available, you’ll be able to start deploying them to gain more productivity improvements at the same consistent cost.

Here at Charlotte IT Solutions, we have worked with many businesses in highly regulated industries. These include healthcare, dental, finance, legal, and education, where you have to account for strict data privacy controls.

With our managed Microsoft 365 services, you will gain the confidence and peace of mind that the way you store and process sensitive data won’t become a compliance issue.

No business can afford to lose time due to unexpected downtime that takes too long to resolve. What we offer as part of our managed Microsoft 365 package is a service that, first of all, ensures you maximize uptime.

But we can also monitor your systems to ensure that problems are identified quickly and efficiently. And our managed services team can then respond to those problems by resolving the issues before they become major problems for your business operations.


If you’d like to find out more about how our managed services team can help you gain maximum productivity and efficiency from Office 365, then call us today for a free consultation.

We will guide you through all of the options available and will assess your specific industry needs to ensure we come up with a fully tailored package. We never offer an off-the-shelf solution, as every company has its own unique ways of handling business processes.

And your Office 365 solution should support those processes in the best possible way.

This one phone call can make a big change in your growth prospects.


We would love to show you how we can become your IT solutions business partner and customize a package for your IT needs.