IT management for mid-size businesses

Technology doesn’t always do what we want it to do and this can be very frustrating for those people that do not fully understand technology. Our IT team, which specializes in managed IT services for small business and mid-sized businesses, are here to make sure that your technology works at its best at all times. Nothing will slow a company down the way uncooperative technology does. When email doesn’t work or a computer is not properly saving word documents, that company is being slowed and thus its efficiency and bottom line are diminished.

Would you ever try and roof your own house or repair the cement on your drive-way yourself? Of course you wouldn’t, you would hire a professional. We are the professionals that you hire to ensure that your technology runs smoothly and that it is fixed in a timely manner whenever a problem arises. We take pride in our help desk that will provide your company with direct help from one of our specialists. All you do is call and explain your problem, and our specialist will either walk you through the solution or take control of your desktop remotely and fix it themselves.

Furthermore, we provide you with complete 24/7 support. This means that even on weekends you can have your technological problems fixed which is very helpful if your email goes down on a busy weekend. Lastly, our specialists that provide you with support are very good at what they do and can fix any problem that you run across. This comes in handy because it doesn’t matter which of our specialists you get, you can rest assured that you will receive a job well done. IT support is necessary for every company out there and here at Charlotte IT Solutions, we pride ourselves on our superior support and specialists.