A managed IT service is a company that will provide you with all of your IT needs. However, there are three major differences between a managed IT service provider and having an on-site IT professional working within your business.
The first is a managed IT service provider off-site. They do not have a physical presence at your business. But instead, they will monitor your company off-site. This way, you do not need a dedicated space for them to work, and everything can be done remotely. And yet, you will still have the same 24-hour, 7-days a week support system that you would expect from an on-site professional.
The second is that a managed account provider does not work with you exclusively. They work with dozens of other businesses. Because a managed IT service provider has a large team at their disposal. They can work with various businesses, which makes it possible to help more companies in the greater Charlotte area.
Lastly, the cost difference is dramatic. Because the IT service cost is split between your business and all the other businesses utilizing the IT service provider, you end up paying a fraction of what you would pay with your own IT professional on-site. You can save tens of thousands of dollars by opting to have a managed IT account every year, all while you protect your business from external threats, which also helps save you money.
In the end, with a managed IT service provider, you reap all of the benefits you would with a full-time professional, yet you don’t have any of the overhead, high costs, or dedicated workspaces.