Adam Quan

Adam Quan

Adam Quan is the President of Charlotte IT Solutions, an award-winning provider of managed IT services that serves over 200 businesses and nonprofits in the Southeast region. With an emphasis on excellence, Adam has been instrumental in positioning Charlotte IT Solutions as the go-to provider for organizations looking for simple, yet impactful, IT solutions without an in-house team.

Under Adam Quan’s leadership, Charlotte IT Solutions has grown into a staple in the Southeast IT landscape as well as an innovator and reliable service provider. His strategic vision has propelled Charlotte IT Solutions to the forefront of its industry with an enviable reputation for client satisfaction and excellence. By keeping abreast of technological advancements, we ensure our clients not only remain ready for today but are prepared for what lies ahead – challenges or opportunities

Adam stands out from our competition by offering cutting-edge IT solutions with unparalleled support and through his meticulous cybersecurity services. Charlotte IT Solutions’ tailored solutions reflect Adam’s dedication to comprehensive support, helping businesses thrive in today’s ever-evolving digital environment. Clients continue to entrust Charlotte IT Solutions as their indispensable partner over seventeen years due to Adam Quan’s dedication to delivering cutting-edge IT solutions with outstanding support.

He and his team specialize in providing tailored solutions, helping many small, medium, and growing businesses thrive. With extensive expertise in managing IT and business technologies that not only ensure smooth day-to-day operations but also prepare our clients to adapt and thrive with future technological changes.

One of our core strengths lies in being cybersecurity experts, specializing in preventing security breaches, identity theft, and other cyber threats to ensure a safe digital environment for our clients.

Charlotte IT Solutions offers clients the expertise and support required to effectively manage their business technology infrastructure. For over 17 years, our dedicated team has been at the forefront of managing and supporting IT systems in Carolina businesses, under Adam Quan’s guidance as a key partner who delivers cutting-edge IT solutions with unparalleled support.

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ARTICLES BY Adam Quan

Top Zoom Meeting Best Practices: IT, Security and More

January 24, 2024 IT Strategy and Planning No comments yet
zoom meeting best practices

With more and more businesses moving to a distance-based online platform, Zoom meetings have become increasingly popular. During the early days of the pandemic when business owners and employees were looking for quick and effective ways to communicate with one another, Zoom became a go-to application for this. While it did prove helpful, most business owners learned as they went along. The problem with learning any kind of Internet-based application as you go is you expose yourself and your employees to potential external threats. You also may not run your Zoom meeting as effectively and efficiently as possible. When it comes to Zoom meeting best practices, here is what you need to know and how you can improve your user experience. (more…)

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What are the Real Causes of IT Downtime?

January 24, 2024 IT Support and Services No comments yet

Downtime. Is there a worse word to hear when running a business? It means things come to a halt, and nothing is moving forward. As is the case with any other downtime, IT downtime is something you want to avoid. It can bring your entire network, website, and everything else associated with an Internet connection to a crashing stop. When this happens, it means no online sales, website visitors won’t be able to reach you, and even in-person sales may be blocked if you can’t access the Internet for credit card readers. Essentially it is a complete nightmare. To avoid such an issue, you need to know what causes IT downtime. (more…)

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Microsoft Teams vs Slack: Which is Best for Your Small Business

January 23, 2024 IT Strategy and Planning No comments yet
microsoft teams vs slack

Collaboration platforms have become more important now than ever before, as businesses continue to run off-site, and employees take their jobs back to the home office instead of the traditional workplace. With modern business constantly changing, it is important for you to invest in a collaboration software platform. There are a handful of platforms dedicated to professionals such as yourself, but two of the most popular services are Microsoft Teams and Slack. (more…)

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What is a Virtual CIO and Why Do You Need One?

January 23, 2024 IT Support and Services No comments yet
What is a Virtual CIO

As a growing business, you may not have the use of a full-time board of directors. And even if you do, there are probably some positions you either don’t have the budget for a full-time, salary employee, or you just don’t need to have them on staff. At least not yet. One such individual is the Chief Information Officer. (more…)

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What Is The Average Server Lifespan and How Often Should It Be Replaced?

January 23, 2024 IT Strategy and Planning No comments yet
what is the average server lifespan

Key Takeaways:

  • Server Lifespan and Replacement Cycle: Traditionally, servers last three to five years before needing replacement or upgrades. Upgrading to more recent technology can extend this timeline further.
  • Impact of Aging Servers on Business: As servers age, they become more prone to crashes that lead to loss of productivity and potential downtime. Older servers may struggle with technological advancements that impede business expansion and customer relations.
  • Considerations for Server Warranties: Although extended warranties may be optional, it’s highly advised that businesses invest in at least an initial warranty period of at least several years to cover replacement parts and ensure prompt repairs, thus minimizing downtime.

(more…)

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