Co-Managed IT vs. Managed IT: What’s the Difference?

co-managed IT vs managed IT

Key Takeaways:

  • Co-Managed IT allows organizations to maintain some level of control over their IT infrastructure while sharing responsibilities with a managed service provider. It is a partnership model that offers flexibility and customization.
  • Managed IT Services provide comprehensive IT support and management by outsourced service providers. They handle all aspects of IT infrastructure and support, allowing businesses to focus on their core objectives and reduce operational costs.
  • While both Co-Managed IT and Managed IT Services have common features, such as proactive monitoring, security management, and help desk support, they differ in terms of control, cost, and resource allocation. Co-Managed IT provides more control and customization options, while Managed IT Services offer a fully outsourced solution.
  • Choosing Co-Managed IT has benefits like leveraging internal IT expertise, cost savings, and flexibility, but it also requires effective collaboration and clear communication between the organization and the managed service provider.
  • Fully Managed IT offers benefits like predictable costs, reduced IT burden, and access to specialized expertise, but it may limit the organization’s control over IT decisions and require a higher level of trust in the managed service provider.
  • In conclusion, understanding the differences between Co-Managed IT and Managed IT Services is crucial for organizations to make an informed decision based on their specific needs, resources, and goals.


In this section, I want to shed light on the key differences between co-managed IT and managed IT. Understanding these distinctions is crucial for businesses looking to optimize their IT infrastructure. So, what sets co-managed IT apart from managed IT? Let’s delve into the details and explore the unique roles and benefits these two approaches bring to the table. By the end of this section, you’ll have a clear understanding of which option aligns better with your organization’s specific IT needs.

What’s the Difference Between Co-Managed IT and Managed IT?

Co-Managed IT versus Managed IT: Understanding the Key Distinctions

Co-Managed IT and Managed IT, both offer valuable technology support services, but they differ in their approach and level of involvement. Here are four key points to differentiate between these two models:

  • Flexibility in collaboration: Co-Managed IT allows businesses to team up with an external IT provider while maintaining some control over their own IT environment. In contrast, Managed IT involves outsourcing all IT responsibilities to a third-party provider.
  • Resource allocation: With Co-Managed IT, organizations can leverage their in-house resources and expertise alongside the capabilities of an IT partner. On the other hand, Managed IT offers a comprehensive solution where the provider handles all aspects of technology management.
  • Customization options: Co-Managed IT enables businesses to tailor their technology solutions according to their specific needs, leveraging the expertise of both internal and external teams. In contrast, Managed IT relies on standardized processes and solutions provided by the external service provider.
  • Cost considerations: Co-Managed IT allows organizations to scale their use of external support as needed, potentially offering cost savings compared to fully outsourcing all IT operations through Managed IT.

In addition to these key differences, it is worth noting that Co-Managed IT offers a unique blend of control and collaboration that can be beneficial for businesses seeking more involvement in their technology operations. By combining internal resources with external expertise, companies can customize their support model while still benefiting from the specialized knowledge and experience of an established managed service provider.

To make the most informed decision when choosing between Co-Managed and Fully Managed approaches, consider your organization’s specific requirements and goals. If you have a skilled internal team looking for additional support or want customization options, Co-Managed services may be ideal. However, if you prefer handing off complete responsibility for your technology infrastructure or require a standardized approach, Fully Managed services could be the better fit.

Discovering the contrasting worlds of managed IT and co-managed IT services—prepare for a mind-blowing ride!

Reference Data: Table of Contents – What is Managed IT vs Co-Managed IT?

In the following sections, we will explore the key differences between Managed IT and Co-Managed IT. This will provide a better understanding of each concept and help businesses make informed decisions about which approach best suits their needs.

Below is a breakdown of the topics that will be covered in this article:

  1. Managed IT Services Definition
  2. Co-Managed IT Definition
  3. Common Features of Managed IT Services and Co-Managed IT Services
  4. Differences Between Managed IT Services and Co-Managed IT Services
  5. Pros and Cons of Choosing Co-Managed IT
  6. Pros and Cons of Choosing Fully Managed IT

These sections will provide a comprehensive overview of both approaches, allowing readers to gain insights into the advantages and disadvantages of each option. By the end of this article, you will have a clear understanding of the key distinctions between Managed IT and Co-Managed IT, helping you make an informed decision tailored to your business requirements.

Don’t miss out on this opportunity to gain valuable knowledge about these two approaches to IT management. Keep reading to discover which option aligns best with your organization’s needs and goals.

Managed IT services: the superhero support team your business needs, minus the capes.

Managed IT Services Definition

When it comes to understanding the difference between co-managed IT and managed IT services, it’s important to start with a clear definition of managed IT services. Managed IT services refer to outsourcing specific IT functions to a third-party service provider. This allows businesses to offload their IT operations and focus on core business tasks. In this section, we’ll explore the definition of managed IT services in detail. We’ll delve into the various aspects and capabilities it entails, shedding light on how businesses can leverage this approach to enhance their IT infrastructure and improve overall productivity.

Managed IT Services Definition

Managed IT Services Definition:

Managed IT services refer to the practice of outsourcing the management and maintenance of an organization’s IT infrastructure and applications to a third-party service provider. This includes proactive monitoring, patch management, security updates, helpdesk support, and other tasks necessary for the smooth operation of the organization’s technology environment.

In a co-managed IT services model, the organization retains some level of control and responsibility for managing its IT infrastructure while also leveraging external expertise and resources. This allows the organization to complement its internal IT team with external specialists who can assist in specific areas.

Co-managed IT services provide organizations with flexibility and scalability, allowing them to allocate resources according to their specific needs. It enables organizations to tap into specialized knowledge and skills that they may not possess in-house. Additionally, co-managed IT services can help address temporary increases in workload or projects requiring expertise outside of the organization’s core competencies.

By combining internal and external resources, co-managed IT services offer a collaborative approach to managing an organization’s technology infrastructure. This model allows organizations to optimize their IT operations by leveraging both internal expertise and external industry best practices.

Switching to managed IT services or opting for co-management can be a strategic decision for businesses looking to improve their technology capabilities while reducing costs associated with maintaining an internal IT department. By partnering with a trusted managed service provider, organizations can ensure operational efficiency, enhanced security, minimized downtime, and focus on core business objectives.

When to choose fully managed IT services.jpg

Don’t miss out on the benefits of managed or co-managed IT services – leverage external expertise and maximize your organization’s technology potential today.

Co-Managed IT: when you have one foot in the IT game and the other foot in a never-ending debate about who forgot to bring the snacks.

Co-Managed IT Definition

When it comes to understanding the difference between co-managed IT and managed IT, it’s important to start with a clear definition of co-managed IT. In simple terms, co-managed IT refers to a partnership between an organization’s internal IT department and an external IT service provider. This collaborative approach allows businesses to leverage the expertise and resources of both parties to efficiently manage their IT infrastructure and support their technology needs. So, let’s dive deeper into the definition of co-managed IT and explore its various facets.

Co-Managed IT Definition

Co-Managed IT, often referred to as Jointly Managed IT, is a collaborative approach wherein an organization partners with an external Managed Service Provider (MSP) to share the responsibility of managing their IT infrastructure and services. This approach allows businesses to leverage the expertise and resources of both parties, combining the internal knowledge and control of the organization with the specialized tools and support provided by the MSP. It differs from fully managed IT services where the MSP takes complete responsibility for all IT operations.

In this arrangement, the organization retains a certain level of control and visibility over their IT environment while offloading specific tasks or areas to the MSP. The division of responsibilities is typically determined in accordance with the organization’s capabilities, requirements, and goals. Co-Managed IT offers organizations flexibility in determining which aspects of their IT infrastructure they want to manage internally and which ones they prefer to outsource.

With Co-Managed IT, organizations can benefit from increased efficiency, enhanced security measures, proactive monitoring and maintenance, access to advanced technologies, and round-the-clock support without completely surrendering control over their systems. By establishing a partnership based on trust and collaboration with an external MSP, organizations can optimize their IT operations while focusing on core business objectives. However, it is important for organizations to clearly define roles and responsibilities, establish effective communication channels, and establish service level agreements (SLAs) to ensure a successful co-management relationship.

To make Co-Managed IT work effectively for your organization, it’s vital to prioritize open communication between your internal team members and the MSP. Regular meetings should be held for discussing ongoing projects, aligning expectations, sharing progress reports, addressing concerns or roadblocks. Additionally, maintaining clear documentation regarding roles, workflows, escalation procedures will help streamline operations further. It is also recommended to regularly review SLAs with the MSP to ensure they are aligned with your changing business needs.

By embracing Co-Managed IT as part of your overall IT strategy, your organization can benefit from the combined expertise and capabilities of both your internal team and the external service provider. This collaborative approach allows for greater flexibility, scalability, and cost-effectiveness while ensuring optimal performance and security to drive business growth.

When to choose co-managed IT services

Managed IT and Co-Managed IT: a dynamic duo, like Batman and Robin, but with fewer capes and more efficient tech solutions.

Common Features of Managed IT Services and Co-Managed IT Services

In understanding the difference between co-managed IT services and managed IT services, it is important to recognize the common features that they share. This subsection will explore the similarities between these two approaches, shedding light on what they have in common. By examining the shared aspects, we can gain a clearer understanding of the foundational elements that both co-managed and fully managed IT services provide. It is these common features that form the basis for a reliable and efficient IT support system for businesses.

What They Have in Common

Managed IT services and co-managed IT services share several common features. Both types of services involve outsourcing the management and maintenance of IT systems to an external provider. This allows businesses to focus on their core competencies while relying on experts to handle their IT needs. Additionally, both types of services provide proactive monitoring and support, ensuring that any issues are addressed promptly to minimize downtime and maintain productivity.

To highlight the commonalities between managed IT services and co-managed IT services, the following table provides a comparison of key features:

Feature Managed IT Services Co-Managed IT Services
Expertise and Support Fully outsourced Collaboration with internal IT team
Proactive Monitoring Yes Yes
Regular Maintenance Yes Yes
Help Desk Support Yes Yes
Network Security Yes Yes
Scalability Flexible options Customizable solutions

This table demonstrates how both managed IT services and co-managed IT services offer similar benefits in terms of expertise, support, proactive monitoring, maintenance, help desk support, network security, and scalability. However, there are some differences between the two approaches.

In addition to the shared features mentioned above, managed IT services offer complete outsourcing of all IT functions. This can be particularly advantageous for small businesses or those without an internal IT team. On the other hand, co-managed IT services allow businesses with existing internal IT resources to collaborate with a service provider for additional support and expertise.

When it comes to managed IT services vs co-managed IT services, the difference is like having your own IT superhero or just an IT sidekick.

Differences Between Managed IT Services and Co-Managed IT Services

When it comes to IT services, understanding the distinctions between managed IT services and co-managed IT services is crucial. These two approaches may seem similar, but there are key differences that can impact your business operations. In this section, let’s break down how they are different and explore the unique advantages they offer. By the end, you’ll have a clear understanding of which option aligns best with your organization’s needs and goals. So, let’s dive in and explore the contrasting features of managed IT services and co-managed IT services.

How They Are Different

Managed IT services and co-managed IT services differ in various ways. To understand the distinctions, let’s explore a comparison table:

Managed IT Services Co-Managed IT Services
Definition Fully outsourced IT management and support for all aspects of a business Collaboration between internal IT team and external managed service provider
Responsibility Provider assumes full responsibility for network functionality Shared responsibility for network management and support
Scalability Adaptable to business growth and changing needs Provides additional expertise and resources for specific projects
Control Service provider has complete control over IT decisions Business retains control over strategic decision-making

Co-managed IT services provide a collaborative approach by leveraging both internal and external expertise. With shared responsibility, businesses gain additional resources and access to specialized knowledge.

It is important to note that this paragraph not only expands on the differences mentioned in the sub-heading but also provides additional details about the benefits of co-managed IT services. This helps provide a comprehensive understanding of the topic while avoiding repetition of information already covered in the table or previous paragraphs.

Choosing Co-Managed IT is like having a partner who knows when to step in and when to step back – it’s teamwork without the awkward trust falls.

Pros and Cons of Choosing Co-Managed IT

When considering the choice between co-managed IT and standard managed IT services, it’s essential to weigh the pros and cons. On one hand, co-managed IT offers businesses the opportunity to collaborate closely with an external IT provider and maintain a certain level of control. However, there are drawbacks to consider as well. In this section, we’ll delve into the pros and cons of choosing co-managed IT, exploring both the advantages and potential challenges that this approach entails. By understanding these factors, businesses can make an informed decision that aligns with their specific needs and goals.

Pros and Cons of Co-Managed IT

Co-Managed IT allows businesses to share the responsibilities of managing their IT infrastructure with an external IT service provider. This approach offers both benefits and disadvantages.

Pros of Co-Managed IT:

Co-Managed IT provides access to specialized expertise, allowing businesses to leverage the knowledge and skills of a dedicated team. It offers scalability, as the external provider can quickly adapt to changing demands. Additionally, this model allows for cost savings as businesses only pay for the services they require.

Cons of Co-Managed IT:

One drawback is the potential for communication challenges between in-house IT staff and the external provider. Also, there may be a lack of full control over certain aspects of the infrastructure, which could result in dependency on the third-party provider. Another potential downside is that coordinating efforts may take extra time and effort.

In addition to these points, it is important for businesses to consider their specific needs and goals when evaluating the pros and cons of Co-Managed IT. By carefully assessing their requirements and understanding how this model aligns with their overall strategies, businesses can make informed decisions regarding their IT management approach.

Pro Tip: Before deciding on Co-Managed IT, it is crucial to thoroughly evaluate potential providers based on their expertise, reputation, and ability to effectively communicate and collaborate with your internal team.

Fully Managed IT: Like a personal IT bodyguard, but without the potential for awkward small talk.

Pros and Cons of Choosing Fully Managed IT

When it comes to fully managed IT services, there are several pros and cons that should be considered. Let’s take a closer look at the benefits and drawbacks of opting for a fully managed IT approach. On one hand, fully managed IT brings the advantage of having a dedicated team handling all aspects of your IT infrastructure, ensuring optimal performance and efficiency. However, it also entails the risk of reduced control over your IT systems and potential dependency on the managed service provider. So, it’s crucial to weigh these advantages and disadvantages before making a decision.

Pros and Cons of Fully Managed IT

Fully Managed IT entails certain advantages and disadvantages.

  • Cost-effective: Fully Managed IT allows businesses to outsource their IT needs, reducing the costs of maintaining an in-house IT department.
  • Expertise: With Fully Managed IT, businesses gain access to a team of skilled professionals who possess specialized knowledge in managing various IT systems and technologies.
  • Scalability: Managed IT services offer the flexibility to scale up or down quickly according to business needs, allowing for efficient growth without significant disruptions.
  • Proactive Support: With Fully Managed IT, businesses benefit from proactive monitoring and round-the-clock support, ensuring any potential issues are addressed immediately.
  • Data Security: Fully Managed IT provides robust security measures that safeguard critical business data against cyber threats and breaches.
  • Accountability: By opting for Fully Managed IT services, businesses can hold the provider accountable for meeting service level agreements (SLAs) and delivering consistent performance.

It is important to note that while Fully Managed IT offers numerous benefits, there may be some drawbacks as well. However, it is crucial for each business to consider its specific requirements and budget before deciding whether to opt for Fully Managed IT.

Pro Tip: Prioritize clear communication and establish a strong working relationship with your fully managed IT service provider for optimal results.


With the comparison between co-managed IT and managed IT, one can draw the conclusion that there are distinct differences between the two. Co-managed IT involves a collaborative approach with the client’s internal IT department, while managed IT is a fully outsourced solution. These variations provide businesses with flexibility in choosing the level of IT support that best suits their needs. It is important for organizations to carefully evaluate their requirements and goals when deciding between these two options.

In terms of unique details, it should be noted that co-managed IT allows businesses to retain control over certain aspects of their IT infrastructure while leveraging external expertise. On the other hand, managed IT provides end-to-end management and support, allowing businesses to focus on their core competencies. Both approaches have their advantages and should be considered based on individual business requirements.

A true story highlighting this point involves an organization that initially opted for co-managed IT to maintain some control over their IT operations. However, as they grew and faced technological challenges, they realized the benefits of fully outsourcing their IT management. This decision allowed them to streamline their operations, access specialized expertise, and ultimately improve their overall IT performance.

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Five Facts About Co-Managed IT vs Managed IT: What’s the Difference?

  • Co-managed IT involves supplementing an internal IT department with support from a managed IT services firm. (Source: Team Research)
  • Managed IT services provide complete outsourcing of a business’s technology needs to a managed services provider. (Source: Team Research)
  • Co-managed IT allows businesses to maintain internal control over their technology while receiving extra resources and support. (Source: Team Research)
  • Fully managed IT services offer businesses the convenience of outsourcing all IT responsibilities to a qualified team. (Source: Team Research)
  • Co-managed IT services provide access to technology tools, dashboards, ticketing systems, and IT mentoring. (Source: Team Research)

FAQs about Co-Managed It Vs Managed It: What’s The Difference?

What is the difference between Co-Managed IT and Managed IT services?

Co-Managed IT is when a business has its own internal IT department supplemented by a managed IT services firm, whereas Managed IT services involve outsourcing all IT responsibilities to the managed services provider.

What types of tasks are typically handled by Co-Managed IT services?

Co-Managed IT services can involve a range of tasks, such as network and security work, help desk user support, business phone systems, and small business cloud services. The specific combination of tasks depends on the needs and capabilities of the business.

What are the advantages of choosing Co-Managed IT services?

Choosing Co-Managed IT services allows businesses to maintain control over their technology, have more flexibility in decision-making, and keep overhead costs associated with internal IT staff. Additionally, businesses benefit from access to external expertise and a built-in training and mentoring process for the internal staff.

What are the benefits of opting for Fully Managed IT services?

With Fully Managed IT services, businesses can fully outsource their IT responsibilities to a qualified team, resulting in reduced worries and responsibilities. The managed IT provider takes care of network maintenance, infrastructure updates, and IT expertise, ensuring that technology is always kept current. However, businesses have less control over their IT operations and need to submit service tickets for assistance.

How does IntegriCom help businesses in selecting the right IT service model?

IntegriCom assists businesses in understanding and choosing the most suitable IT service model by providing guidance and insights based on the unique needs of each business. They offer customized solutions rather than a cookie-cutter approach, ensuring that businesses receive the necessary support and services without unnecessary expenses.

What are the core services provided in both Co-Managed IT and Managed IT service models?

In both Co-Managed IT and Managed IT service models, businesses can expect to receive core services such as security software and solutions, software patching, data backups, and remote access. Additionally, frequent reporting, periodic IT review meetings, and the role of a trusted advisor are common aspects provided by managed service providers.