What is an MSSP?

what is an mssp

Business security is more than just locks and a security system. Your most valuable asset isn’t always the products you sell but the information you have. There’s a large market for stolen information obtained through data breaches. Whether it is personal records, financial accounts, or usernames and passwords, this kind of information is worth a fortune to outsiders, and you need to protect it. As your business grows, so will the amount of information you obtain, which puts you at greater risk of cyber hacks. But no matter the size of your business, how long you’ve been operational, or what kinds of products you sell, you will always be a target.

That is why you need to do what you can to protect your business’s intellectual properties and customer data. One of the best ways to do this affordably is with an MSSP. But what is an MSSP? Here’s what you need to know.

What is an MSSP?

An MSSP, or Managed Security Service Provider, is an off-site network security provider that will manage all of your Internet security needs from a satellite location. While larger corporations might have a physical IT team on-site dedicated to providing you with these services, a managed service provider can provide you with all of these security benefits while located outside of your business. When working with Charlotte IT Solutions, our MSSP services are located in Charlotte, so if you ever have any questions or concerns regarding your Internet security protocols, you are always just a single phone call away.

What Does MSSP Provide?

There is no limit to the services of an MSSP. The most common services offered by an MSSP include managing your network firewall, setting up a virtual private network, and scanning your system for viruses. The MSSP will set up security protocols designed specifically for your business to help enhance your current security measures.

On top of this, Charlotte IT Solutions provides 24/7 support, so if there is ever a security breach or a problem with the network, it is possible to focus on the situation immediately, regardless of the time. Sometimes a virus or other issue can infiltrate a network because an employee opened an infected email. The best course of action here is to weed out all the infected material right away. You don’t want to sit on the virus for several hours (or days) before attacking it head-on. Thanks to the 24/7 assistance, the MSSP provided by our staff here at Charlotte IT solutions can address the situation right away.


Some of what an MSSP provides is training for your employees. While you can have the most advanced firewall and security measures set up, it is all for not if an employee opens an infected email or downloads an infected attachment. Often, some of the most devastating viruses and data breaches begin with someone on the inside unknowingly letting the cybercriminal inside the network. This is why training your employees in a proper protocol is so important. You are already running a business and have enough on your plate to tackle this. The training offered by a service provider such as our staff at Charlotte IT Solutions can help illustrate the best practices your employees need to execute to keep your business safe.

Setting Up All the Necessary Software and Hardware

Knowing what hardware and software are best for your business and its network security can be challenging. You specialize in business, not IT. You can read all the reviews of technology and applications that you want, but the right product and service isn’t always the top-rate search result on Google. The applications you download through an App Store are helpful for an individual, but as a business, you need more comprehensive defensive measures in place to protect you, your employees, and your customers. This is where the staff at Charlotte IT Solutions can help. Our staff can perform a complete data audit of your network and determine your business’ optimal course of action.

This can be anything from the desired cloud storage service and whether or not we should create a virtual server for your business or if a physical one will help optimize your business. From there, once we know what kind of technology and applications will assist with your business, we can then begin crafting the desired managed security service for your business. Building a security service from the ground up helps make sure there are no gaps in the protection of your business. This is vital because your network security is only as good as the weakest link. And if something in your network is not appropriately protected (such as an IoT device like your Wi-Fi printer or even the video camera doorbell security system you’re using), it can lead to data breaches and the loss of valuable information.

Upgrade Your Business Data Protection With An MSSP

With a managed security service provider, you reap all of the benefits of an in-person IT department with regularly updated network security at a fraction of the price. It isn’t necessary to spend the kind of money a multi-billion dollar business invests in its security. Instead, you need a managed account to update your security in real-time and keep your data protected from external threats.

Here at Charlotte IT Solutions, that is exactly what we do. So, if you’re interested in learning more about how our team can work with your business to enhance its Internet security, or if you’re ready to sign on for a managed IT account while taking advantage of an MSSP. There’s never been a better time to reach out and contact our team than today. Give us a call or fill out a request form.